Application Integration

OzVOX integrates with enterprise applications like CRMs and Active Directory.

• Click to dial from CRM or identify caller ID from CRM contacts
• Sync users from Active Directory for easy user management
• Follow me extensions to Skype and integration with Majestic MAIS

Scalable

OzVOX is a highly scalable enterprise UC solution. In a dynamic and/or geographically dispersed business environment, it is incredibly simple and considerably cheap to add additional phone lines or add another office location to the existing phone system.

• One company one phone system – extension dialing between offices, free calls between offices
• Consolidate your reception function into one location 
• Flexibility – scale up or down as required - Location independent 
• UC system can be moved with the organisation 
• Auto Attendant (IVR) capability – ability to setup and add an auto attendant functions to efficiently answer incoming calls (e.g. Press 1 for Sales, Press 2 for Support)

Fully Managed

OzVOX is a fully managed UC system. This allows our clients to concentrate on their core business while keeping abreast of the latest technology changes.

• Service level agreement with guaranteed uptimes
• No in-house expertise required. As a fully managed system, there is no requirement for you to have in-house staff trained to manage and operate your phone system
• We maintain and monitor the UC system – reducing the stress of managing a UC system

OzVOX High Availability is a commercial solution that includes DRBD, Cluster Manager and Pacemaker. This enables automatic mirroring and failover without any downtime. This for our clients mean, a complete peace of mind knowing that business continuity is ensured.

• Automatic failover in case of hardware failure
• Quick diversions of calls to another office or mobiles in case of network failure
• Five 9s (99.999%) uptime guarantee

Reception Console

OzVOX reception console makes the life of the receptionist incredibly simple. It provides the reception visual call management capabilities.

• Work in one place - A simple web based interface for everyone in the organisation. Each user has the same information and a central place to communicate with each other
• Drag and drop call flow - Drag and drop to transfer calls to extensions, mobiles and voicemails
• Simple and complex phone tasks made easy - Initiate calls with your keyboard, check your voicemail, listen to phone recordings or set your presence in a single interface
• Live Information Display - See who is in the office and if they're on the phone. Change user status if they are in a meeting. Review your call history on all of your extensions
• Increased communication – Use the internal chat server to communicate with your team. Forward voicemails or share recordings by using the drag and drop interface.
• Other features – grouping of extensions, email notifications, visual voicemail, queue statistics, customisable, conference room monitoring and much more

Video Conferencing

OzVOX VoIP system seamlessly integrates with addon video conferencing solutions. This business class video conferencing solution offers industry leading flexibility, interoperability, application richness and ease of use.

• Advanced Video Support - 1080p Full-HD video, up to 9-way video conferences, support for 3 monitor outputs through 3 HDMI outputs, and a PTZ camera with 12x zoom
• State-of-the-art hardware - Extremely powerful hardware platform includes a sophisticated MCU engine allowing up to 9-way hybrid-protocol conferencing with no external MCUs/servers or extra software licenses; high performance hardware ISP (Image Signal Processing) engine that ensures an industry leading video experience
• Easy Interoperability – Industry leading flexibility as it can communicate with popular third-party platforms. It is also based on the Android operating system and therefore can utilize Android apps (for example, Skype and Google Hangouts) for video conferencing
• Easy to Use – Plug and Play connection for video conferencing service makes it incredibly easy to use. Users can also easily share content with other viewers by connecting their laptop or computer